User Data Policy for eCaller

We prioritize the privacy and security of our users' data. This user data policy outlines how eCaller collects, uses, and safeguards user data to provide a seamless and secure experience. By using eCaller, you agree to the practices described in this policy.



Google Chrome Extension


1. Data Collection:

a. Storage Permissions: eCaller requests access to storage permissions solely for the purpose of storing API credentials securely. We do not collect or store any personal user data beyond what is necessary for the functionality of the extension.

b. ContextMenus Permissions: eCaller utilizes contextMenus permissions to create a menu item that allows users to make calls by selecting a number. This functionality is designed to enhance user experience and does not involve the collection of any personal data.

c. Service Worker: eCaller employs a service worker to create context menus efficiently. The service worker does not have access to any user data and is used solely for the purpose of enhancing extension performance.

2. Data Usage:

a. Purpose: Any data collected or accessed by the eCaller extension is used solely for providing the intended functionality of the extension, including facilitating calls and storing API credentials securely.

b. Third-party Sharing: We do not share any user data collected by the eCaller extension with third parties. User data is strictly used within the confines of the extension and is not shared, sold, or distributed.

3. Data Security:

a. Encryption: Any sensitive data, such as API credentials, stored by the eCaller extension is encrypted using industry-standard encryption algorithms to ensure confidentiality and security.

b. Access Control: Access to user data within the eCaller extension is restricted to authorized personnel only. We implement stringent access controls to prevent unauthorized access or misuse of user data.

4. User Controls:

a. Data Access: Users have full control over their data stored by the eCaller extension. They can modify or delete stored data at any time through the extension's settings.

b. Opt-out: Users can choose to uninstall the eCaller extension at any time if they no longer wish to use the extension or share their data.



Android App


1. Data Collection:

a. Call Data: eCaller collects data related to phone calls, including the phone number, call type (incoming, outgoing, missed), call duration, and time of the call. The app requires permissions to make calls, access call logs, work in the foreground, and appear on top of other apps. This data is stored in a database to provide users with call statistics and history.

2. Data Usage:

a. Purpose: Any data collected or accessed by the eCaller app is used solely for providing the intended functionality of the app, including facilitating calls and maintaining call statistics and history for users.

b. Third-party Sharing: We do not share any user data collected by the eCaller app with third parties. User data is strictly used within the confines of the app and is not shared, sold, or distributed.

3. Data Security:

a. Encryption: Any sensitive data, such as call data, is transmitted through secure WebSocket protocol (wss://) and is encrypted using industry-standard encryption algorithms to ensure confidentiality and security.

b. Access Control: Access to user data within the eCaller app is restricted to authorized personnel only. We implement stringent access controls to prevent unauthorized access or misuse of user data.

4. User Controls:

a. Data Access: Users can request modification or deletion of their stored data at any time by contacting us.

b. Opt-out: Users can choose to uninstall the eCaller app at any time if they no longer wish to use the app or share their data.



Compliance

eCaller complies with all applicable data protection laws and regulations, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).



Contact Us

If you have any questions, concerns, or requests regarding your data and privacy in relation to eCaller, please contact us at [email protected].

By using eCaller, you acknowledge and agree to the terms outlined in this User Data Policy. We reserve the right to update or modify this policy at any time. Any changes will be reflected on this page, and your continued use of eCaller signifies your acceptance of these changes.